Exciting Career Opportunities at SEB Admin

Take a Step towards a Career in a Growing Industry with a Team that Cares

Everyone wants to move ahead in their career, but few find the right place where they can contribute and grow at the same time. Consider joining a close-knit team of individuals working in a dynamic and friendly environment that’s rooted in technology & innovation.

Our Mission is to empower people and businesses by creating innovative benefits technology solutions, and we’re passionate about what we do.

If this appeals to you, then you’ve come to the right place.

Our Vision

Create exceptional experiences everyday

Here’s how to apply: View SEB Administrative Services Inc. opportunities for Canada and India below. Click to expand and view the opportunity. Use the “Apply” button to email us your resume.


SEB overview

We are a technology company that designs and develops products and services to improve the administration of benefits. Our FlexPlus ™ solutions transform our customers’ business processes and provide participants with a seamless and automated experience. Our experienced client teams create realistic solutions based on industry best practices. Passion for our customers is at the heart of SEB’s business model.

If, like us, providing exceptional experience every day is part of who you are, come meet our team!

Job overview

The Benefits Administration (BA) Customer Service Representative (CSR) main responsibility is to provide high quality customer service by helping active and retiree participants and others through phone call, chat and email inquiries.  By using various tools at his disposal to provide complete and accurate information to the caller, he acts as a liaison for callers and internal teams to resolve basic and complex inquiries and issues arising from inbound calls, on-line secured requests or written requests. 

Responsibility Areas:

  • Provide support to those who contact the call centre by responding with professionalism and courtesy to calls, emails and chats, in both French and English.
  • Guide participants on the procedures to follow and escalates complex situations requiring in-depth research and follow-up.
  • Identify issues and help improve processes by sharing ideas and recommendations.
  • Assist and actively participate in your personal development through continuing training, coaching or any other learning activities and meetings.
  • Actively participate in team activities, initiatives and special mandates.
  • Access information using a computer and related components and peripherals in a Microsoft environment.
  • Work overtime to meet business needs

Personal Attributes

  • Strong verbal and written communication skills.
  • Strong customer service skills.
  • Strong problem-solving skills.
  • Ability to learn large amounts of information in a short timeframe and apply past learning from calls or other experiences; actively pursues new knowledge and keeps up with changes in client environment.
  • Ability to handle high volume and pressure situations.
  • Flexible and adaptable with a demonstrated ability to recognize the need to change the priorities to meet the business needs. 

Education & Experience

  • Minimum one year of customer service-related experience
  • Previous call center experience preferred
  • Previous benefits and/or HR experience is a plus.
  • Experience with desktop/Windows navigation and keyboarding skills.

We offer you

  • A safe and dynamic work environment
  • Be part of an amazing team
  • Competitive benefits and pension plan, including free access to a doctor 24/7 through our TELUS Health Virtual Care platform
  • Flexibility to work from home
  • Continuing education & training
  • Tremendous potential with a growing organization

SEB Administrative Services Inc. is committed to having a diverse, representative workforce and continuing to build an inclusive environment. We encourage applications from all qualified individuals. SEB Admin is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal/Native American status or any other legally protected factors.

All employment decisions are made based on business needs, job requirements, and individual qualifications.

We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce. Please let us know if you require accommodations at any stage of the recruitment process. We can be reached at hr@seb-admin.com

We thank you for your interest in SEB Administrative Services Inc. Only candidates under consideration will be contacted.


SEB Administrative Services, SEB, is a leading global player that offers the most integrated health benefits platform most automated in the industry. We are a technology company that designs and develops products and services to improve the administration of benefits. Our FlexPlus ™ solutions transform our customers’ business processes and provide participants with a seamless and automated experience. Our experienced client teams create realistic solutions based on industry best practices. Passion for our customers is at the heart of SEB business model.

“Inforica India Pvt Ltd” is part of SEB Group of companies with HQ in Canada. Inforica is the legal entity in India with its offices in Noida, Gurgaon and Hyderabad.

Job overview

As Senior Test Engineer you will apply basic to intermediate knowledge of software architecture to perform software testing tasks associated with developing, debugging or designing software applications or operating systems according to provided design specifications. Test enhancements within an existing software architecture and occasionally suggest improvements to the architecture.

He/ she should be able to work autonomously with minimal direction. 


  • Analyze business, functional, and technical requirements and develop test scenarios, testcases and execute them to ensure the quality.
  • Carrying out Functional testing, System integration testing, Regression testing, Back-end testing and postproduction support.
  • Involvement in defect reporting through Jira.
  • Work with business and technology leads to identify the appropriate data for testing and prepare that data for the test cases.
  • Techno- Functional role, working primarily within the QA Functional, regression and automation team
  • Train less experienced or newly entrants on our suite of applications.

Experience & Qualification

  • 3-5 years of Experience
  • Minimum B Tech with computer science background/B.SC (Computer Science)/MCA
  • No domain preference.
  • ISTQB certification is desirable.
  • Health and Benefit Domain preferred

Personal Attributes

  • Strong verbal and written communication skills with the ability to liaise with cross functional teams
  • Strong interpersonal, analytical & problem- solving skills.
  • Collaborative approach towards achieving results
  • Effective time management skills and ability to adhere to deadlines
  • Good attention to detail and high levels of accuracy
  • Ability to work independently as well as in a team
  • Strong Analytical Skills
  • Quick and continuous learning
  • Training and mentoring skills

Competencies: Knowledge, Skill and Ability needed in the role:

  • Advanced knowledge in SQL and Excel.
  • Experience on any load testing is tool is preferred. (J Meter)
  • Basic Knowledge of Manual Testing
  • Should have an Exposure to any Bug Tracking Tool (JIRA/HP ALM)

We offer you:

  • A safe and dynamic work environment.
  • Competitive benefits and medical insurance plans.
  • Flexibility/ hybrid work locations.
  • Continuous education & training.
  • Tremendous potential with a growing organization.

Business needs, job requirements an individual skills and qualifications are the bases of all employment decision. Our commitment revolves around job seekers, pay performance, innovation, diversity and inclusion that translates into creating a natural environment. Making it suitable for everyone to bring their authentic selves to work and make it easy for others to do same.

We thank you for your interest in SEB Admin- India. Only candidates under consideration will be contacted.


Currently there are no job posting! Please stay tuned.

SEB Group of Companies

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Let’s take your career to next level!

SEB Admin is a well established benefits and technology company with a start-up vibe. Come work with our dynamic team!