Careers

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SEB Re-certifies Great Workplace

SEB Administrative Services Inc. (SEB) has re-certified as an employee validated great workplace by the Great Place to Work Certification Program.

If you are interested in joining a close-knit dynamic team working together to deliver innovative technology solutions, you’ve come to the right place!
Here’s how to apply: View SEB Administrative Services Inc. opportunities for Canada and India below. Click to expand and view the opportunity. Use the “Apply” button to email us your resume.
Canada
India

SEB overview

We are a technology company that designs and develops products and services for improved benefits administration. Our FlexPlus™ solutions transform our client’s back-office processes and offer a sleek, automated experience for plan members. Our experienced client teams can pinpoint customer needs and create realistic solutions based on industry best practices. Passion for our clients is at the center of SEB’s operating model.

If like us, providing exceptional experience every day is part of who you are, come meet our team!

Job overview

Our Account Executives are experienced and high-energy professionals who can recognize opportunities and turn leads into long-lasting partnerships.  They possess outstanding sales experience, honed customer service skill and a passion for technology, new systems, and innovative business solutions in a variety of settings and inceptions.  With their extensive product knowledge and understanding of industry trends, our Account Executives will communicate directly with clients and prospects, understand their individual needs, and recommend products or services that maximize value.

Our Account Executives are passionate about proactively pursuing new accounts and identifying roadblocks and obstacles to increasing business.  They are skilled communicators and presenters who can find the best fit between client and product or service. They are organized, passionate about client relations, and focused on enhancing the buyer experience.

Ultimately, our Account Executives help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

Responsibility Areas

The Account Executive responsibilities include, but are not limited to:

  • Educating customers about our business solutions.
  • Identifying business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
  • Closing customer contracts and generating new sales.
  • Using CRM automation tools to track progress and report goals.
  • Analyzing consumer needs and developing innovative solutions.
  • Identifying product improvements or new products by remaining current on industry trends, market activities, and competitors.
  • Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Conducting market research to identify selling possibilities and evaluate customer needs
  • Actively seeking out new sales opportunities through cold calling, networking and social media
  • Setting up meetings with potential clients and listen to their wishes and concerns
  • Participating in preparation and delivery of appropriate presentations on products and services
  • Creating frequent reviews and reports with sales and financial data
  • Participating on behalf of the company in exhibitions or conferences
  • Negotiating/closing deals and handle complaints or objections
  • Collaborating with team members to achieve better results
  • Gathering feedback from customers or prospects and share with internal teams
  • Overseeing and driving marketing campaigns
  • Generating and nurturing MQL/SQL

Formal Education and Certification

  • Bachelor’s degree or equivalent work experience required.

Required Knowledge and Experience

  • Proven experience as a Sales Executive or relevant role
  • Thorough understanding of marketing and negotiating techniques
  • Fast learner and passion for sales
  • Self-motivated with a results-driven approach
  • Aptitude in delivering attractive presentations
  • Comprehensive and current knowledge of company offerings and industry trends.
  • The drive and energy to manage multiple accounts while looking for new opportunities.
  • Excellent verbal and written communication skills.
  • Ability to understand client needs and handle the negotiation process.
  • Strong time management skills.
  • Computer skills, especially MS Office and CRM software.

Personal Attributes

  • Presentation Skills
  • Client Relationships
  • Emphasizing Excellence
  • Energy Level
  • Negotiation
  • Prospecting Skills
  • Meeting Sales Goals
  • Creativity
  • Sales Planning
  • Independence
  • Motivation for Sales
  • Strong interpersonal skills
  • Demonstrable business acumen and a deep understanding of business sales processes.

Work Conditions

  • Evening and weekend work to meet deadlines as needed.
  • Frequent computer and phone use at a workstation for extended periods of time.
  • Access information using a computer and related components and peripherals in a Microsoft environment.
  • Mobility within the office including movement from floor to floor.
  • Frequent contact with clients-whether directly aligned to project work or for developing the client relationship.
  • Participation in training sessions, presentations, and meetings.
  • Some travel required of up to 25%.

What we offer

  • A safe and dynamic work environment.
  • Be part of an amazing team
  • Competitive benefits and pension plan, including free access to a doctor 24/7 through our EQ Care benefit
  • Flexibility to work from home
  • Continuing education & training
  • Tremendous potential with a growing worldwide organization

SEB Administrative Services Inc. is committed to having a diverse, representative workforce and continuing to build an inclusive environment. We encourage applications from all qualified individuals. SEB Admin is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal/Native American status or any other legally protected factors.

All employment decisions are made based on business needs, job requirements, and individual qualifications.

We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce. Please let us know if you require accommodations at any stage of the recruitment process. We can be reached at hr@seb-admin.com

We thank you for your interest in SEB Administrative Services Inc. Only candidates under consideration will be contacted.

Apply

SEB overview

We are a technology company that designs and develops products and services to improve the administration of benefits. Our FlexPlus ™ solutions transform our customers’ business processes and provide participants with a seamless and automated experience. Our experienced client teams create realistic solutions based on industry best practices. Passion for our customers is at the heart of SEB’s business model.

If, like us, providing exceptional experience every day is part of who you are, come meet our team!

Job overview

The Solutions Manager works closely with solution analysts, development, configuration, quality and operations teams to ensure streamlined delivery of solutions are delivered effectively and efficiently.

The Solution Manager directly manages the solutions analysts including providing positive and constructive feedback to ensure growth, engagement and address performance issues. 

Responsibility Areas:

  • Accountable for managing full cycle projects and people within solutions
  • Responsible for coaching and mentoring direct reports department processes, setting and achieving short- and long-term learning and career goals.
  • Provide best practice oversight to analysts on overall development requirements.
  • Lead capacity planning models for Products and Solutions department.
  • Responsible for supporting release cycle management including escalations, prioritization and sign off.
  • Support Product Managers with Service Delivery Model/ Service Delivery Catalogue and Core Requirements documentation as needed
  • Support VP with pricing assessments and overall content for development estimates for RFP/RFI’s.
  • Support Project Manager for escalated solution items on client implementations
  • Support client implementations and provide guidance and risk mitigation to projects.
  • Support internal and external governance meetings for various stakeholders
  • Collaborate with various department leads to define or review internal processes including documentation, communication and roll out.
  • Responsible for annual performance review cycle for direct reports.

Personal Attributes

  • Excellent understanding of group benefits outsourcing, insurance, total rewards or HR
  • Excellent writing and communications skills (English)
  • Very good analytical skills for system-based client solutions
  • Friendly and approachable
  • Excellent people management skills with ability to train, coach and grow high potential teams
  • Ability to manage clients, and client based risks and escalations effectively
  • French writing and communication skills an asset 

Education & Experience

  • Bachelor’s degree or comparable experience
  • 2-4 years’ work experience in Benefits Administration is required; can be either internal or external experience
  • 2-5 years People Management experience preferred
  • GBA or CEBS designation or in progress is strongly preferred
  • All IT solutioning and change management experience and implementation work experience are considered assets 

We offer you

  • A safe and dynamic work environment
  • Be part of an amazing team
  • Competitive benefits and pension plan, including free access to a doctor 24/7 through our TELUS Health Virtual Care platform
  • Flexibility to work from home
  • Continuing education & training
  • Tremendous potential with a growing organization

SEB Administrative Services Inc. is committed to having a diverse, representative workforce and continuing to build an inclusive environment. We encourage applications from all qualified individuals. SEB Admin is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal/Native American status or any other legally protected factors.

All employment decisions are made based on business needs, job requirements, and individual qualifications.

We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce. Please let us know if you require accommodations at any stage of the recruitment process. We can be reached at hr@seb-admin.com

We thank you for your interest in SEB Administrative Services Inc. Only candidates under consideration will be contacted.

Apply

SEB overview

We are a technology company that designs and develops products and services to improve the administration of employee benefits, and to deliver digital solutions in the benefits and insurance space. Our FlexPlus ™ solutions transform our customers’ business processes and provide participants with a seamless and automated experience. Our experienced teams create elegant solutions based on industry best practices. Passion for our customers is at the heart of SEB’s business model.

If, like us, providing exceptional experience every day is part of who you are, come meet our team!

Job Overview

The Transition Specialist works closely with the technology teams, solutions and operations teams to verify the delivered solution meets client requirements, functions efficiently, has required operating manuals, and functions in production in an end-to-end manner without gaps.

Responsibilities

  • Reviews and ensure the client’s needs are clearly expressed in requirements and related workflow and other supporting documents.
  • Ensures that system and operational processes which support these needs are in place, working efficiently with no gaps.
  • Executes UAT planning and significant testing for all deliverables for client implementations.
  • Supports planning for CAT testing for all deliverables for client implementations in coordination with implementation team.
  • Supports review, validation against scope, and prioritization of reported CAT defects
  • Ensures all standard operating manuals are in place and are validated through step-by-step testing for current and future year scenarios.
  • Creates and verifies any workaround tools, such as Excel tools to support file analysis/parsing, compare and workaround processes.
  • Support the prioritization process for jira needing work post go live via appropriate processes
  • Applies version control and documentation best practices to ensure visibility in changes, and support clear change control processes.
  • Supports UAT and Prod validation for select Release tickets for ongoing operations teams.
  • Based on capacity, supports optimization projects including requirements gathering, prioritization and UAT testing.
  • Based on capacity, supports other projects and Solutions team objectives to support team workload balancing and grow in the role.

Education and Experience

  • Very good English writing and communications skills
  • Work experience in Benefits administration operations, testing, or other relevant skill set.
  • Education and experience in writing and or testing are an asset.
  • Strong analytical skills, ability to problem solve independently and with team members is important.
  • Ability to communicate effectively with internal and external stakeholder is key.
  • Strong priority and/or project management skills needed.
  • Strong= MS Word and Excel skills
  • Experience with Visio and PowerPoint an asset
  • Knowledge of SQL is an asset
  • Bilingual / French an asset
  • CEBS designation is an asset.

 We offer you

  • A safe and dynamic work environment
  • Be part of an amazing team
  • Competitive benefits and pension plan, including free access to a doctor 24/7 through our TELUS Health Virtual Care platform
  • Flexibility to work from home
  • Continuing education & training
  • Tremendous potential with a growing organization

SEB Administrative Services Inc. is committed to having a diverse, representative workforce and continuing to build an inclusive environment. We encourage applications from all qualified individuals. SEB Admin is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal/Native American status or any other legally protected factors.

All employment decisions are made based on business needs, job requirements, and individual qualifications.

We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce. Please let us know if you require accommodations at any stage of the recruitment process. We can be reached at hr@seb-admin.com

We thank you for your interest in SEB Administrative Services Inc. Only candidates under consideration will be contacted.

Apply

SEB overview:

We are a technology company that designs and develops products and services to improve the administration of benefits. Our FlexPlus ™ solutions transform our customers’ business processes and provide participants with a seamless and automated experience. Our experienced client teams create realistic solutions based on industry best practices. Passion for our customers is at the heart of SEB’s business model.

If, like us, providing exceptional experience every day is part of who you are, come meet our team!

Job overview

Under the supervision of the Director of the PMO/Senior Project Manager, the Project Manager facilitates the product development process by developing and managing the schedules of projects in Product Development with a focus on high quality, cost effectiveness, and efficiency throughout the project’s life cycle. You will work with clients and team members to ensure that all project deliverables are met to ensure successful software implementation and client satisfaction.

Responsibility Areas:

  • Lead the implementation of our FlexPlus benefits administration solutions and administrative services. 
  • Work directly with clients, internal teams, and partners
  • Accountable for on time, on budget completion of assigned projects following SEB Admin’s project governance framework and project management methodology
  • Responsible for resource management, scope management, budget and schedule management for the assigned projects
  • Maintain sound working relationship and effective communication with project stakeholder and team
  • Develop project charters, project plans and other project artifacts as required
  • Organize and lead project team meetings
  • Ensure effective project change control
  • Provide financial forecasts, actual against budget tracking and report progress to stakeholders
  • Proactively manage risks, and systematically resolve or escalate issues
  • Ensure project reporting and forecasting is timely, accurate and appropriate for the various stakeholders
  • Follow SEB Admin’s methodologies and provide feedback for continuous improvement
  • Manage transition of the product/project/work package to an operational environment
  • Responsible for managing working relationship with vendors and delivery partners as required
  • Inspires loyalty and trust, handles oneself ethically following core values and beliefs.
  • Recognizes contributions – praises people for a job well done.
  • Builds mutual trust and encourages respect and cooperation among team members.
  • Open to diverse points of view, treats people with respect. 

Education and Experience

  • Bachelor’s degree and/or equivalent work experience required.
  • Project Management Professional (PMP) or actively working towards a designation is preferred
  • Experience with benefits administration or the insurance industry
  • 3-5 years project management experience
  • 5+ years of professional work experience
  • Experience with system delivery projects, including promotion of applications and services through different environments is an asset
  • Experience managing and coordinating projects: monitoring, anticipates and troubleshoots issues, provides ongoing expertise, resolves problems, and provides project effectiveness
  • Experience in managing delivery teams of various sizes and scope (may include staff, consultants, vendors)
  • Experience with managing project budgets

Knowledge and Skills

  • Strong working knowledge of the Project Management Lifecycle and Software Development Lifecycle
  • Ability to prioritize and work under tight deadlines managing multiple key business priorities.
  • An ability to build strong relationships with clients
  • Superior leadership and communication skills
  • Well-developed analytical and dispute resolution skills
  • Technical knowledge/expertise is an asset
  • Bilingual in French and English is an asset

We offer you

  • A safe and dynamic work environment
  • Be part of an amazing team
  • Competitive benefits and pension plan, including free access to a doctor 24/7 through our TELUS Health Virtual Care platform
  • Flexibility to work from home
  • Continuing education & training
  • Tremendous potential with a growing organization

SEB Administrative Services Inc. is committed to having a diverse, representative workforce and continuing to build an inclusive environment. We encourage applications from all qualified individuals. SEB Admin is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal/Native American status or any other legally protected factors.

All employment decisions are made based on business needs, job requirements, and individual qualifications. 

We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce. Please let us know if you require accommodations at any stage of the recruitment process. We can be reached at hr@seb-admin.com

We thank you for your interest in SEB Administrative Services Inc. Only candidates under consideration will be contacted.

Apply

SEB overview

We are a technology company that designs and develops products and services to improve the administration of benefits. Our FlexPlus ™ solutions transform our customers’ business processes and provide participants with a seamless and automated experience. Our experienced client teams create realistic solutions based on industry best practices. Passion for our customers is at the heart of SEB’s business model.

If, like us, providing exceptional experience every day is part of who you are, come meet our team!

Job overview

Our Customer Success Managers (CSM) are responsible for developing and maintaining long lasting customer relationships that promote retention and loyalty. Their focus is to provide exceptional ongoing service in line with customer goals and objectives. Our CSM will provide operational and technical support to customers with the goal to keep customers satisfied with the business’s products and services.

Our CSM are strong in operational management, great with people, patient listeners, empathetic to customer needs and can quickly navigate any roadblocks to resolve challenges.

Responsibility Areas

The Customer Success Manager (CSM) responsibilities include, but are not limited to:

  • Serve as liaison between SEB and clients.
  • Act as a trusted advisor with existing clients and serve as a primary resource to clients.
  • Manage customer relationships, develops account plans and delivers proposals.
  • Responsible for ongoing client status and analysis meetings.
  • Ultimate authority on priority of client projects.
  • Understand client needs and adequacy of SEB products and services to those needs
  • Explain the benefits of SEB Group of Companies products and services to existing clients and demonstrate these benefits
  • Identify leads and opportunities for SEB products during technical discussion
  • Ensure excellent customer service and customer satisfaction, leading to customer retention, renewals, and service expansion.
  • Generate new business within existing accounts; cross-sell, upsell entire SEB portfolio.
  • Establish preliminary simple technical solutions in collaboration with other departments
  • Submit and negotiate quotes and change orders
  • Provide all Client SLA reporting and stats
  • Attend all client meetings, prepare and present all client facing meeting agenda and Stewardship presentations in collaboration with other departments
  • Prepare and submit all client requests to Operations, Requirements & PMO office for review and final implementation
  • Resolve and lead all client escalations
  • Prepare all client invoices and other financials and contractual related requirements
  • Ensure accurate and on time customer invoicing and supports collection including follow up as needed.
  • Accountable for external Change Order creation and obtains client sign-off.
  • Maintain visibility on projects with clients.
  • Remain constantly informed about industry offering, practices and trends. 

Formal Education and Certification

  • Bachelor’s degree or equivalent work experience required.
  • CEBS designation or in progress is preferred

Required Knowledge and Experience

  • Proven experience in a senior customer service management and sales
  • Proven experience in benefits administration
  • Proficient in Microsoft Office Suite, specifically Excel and PowerPoint
  • Knowledge of customer service practices
  • Technical aptitude and ability to learn new technology
  • Ability to work in collaboration with different teams
  • Comprehensive and current knowledge of company offerings, industry trends, offering and best practices
  • Experience working with large enterprise customers
  • Exceptional communication skills, highly organized, collaborative and detail oriented
  • Experience building and maintaining relationships, while working to mitigate churn and drive engagement and renewals
  • Empathetic, positive attitude with a desire to help customers reach their goals
  • Strong time management skills
  • Commercial/financial modeling experience

Personal Attributes

  • Customer focus
  • Emphasize operational service excellence
  • High energy level and positive outlook
  • Independence
  • Strong interpersonal and organizational skills
  • Team orientated
  • Domain expertise
  • Results-driven
  • Strong presentation and public speaking skills
  • Effectively function in a fast-paced/dynamic environment

Work Conditions

  • Frequent computer and phone use for extended periods of time
  • Access information using a computer and related components and peripherals in a Microsoft environment
  • Frequent contact (virtually or in-person) with customers-whether directly aligned to project work or for developing the customer relationship
  • Participation in training sessions, presentations, industry events and meetings
  • Some travel required of up to 20%
  • Working with a global team may require flexible work hours

We Offer You

  • A safe and dynamic work environment
  • Be part of an amazing team.
  • Competitive benefits and pension plan, including free access to a doctor 24/7 through our TELUS Health Virtual Care platform
  • Flexibility to work from home.
  • Continuing education & training
  • Tremendous potential with a growing organization

SEB Administrative Services Inc. is committed to having a diverse, representative workforce and continuing to build an inclusive environment. We encourage applications from all qualified individuals. SEB Admin is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal/Native American status or any other legally protected factors.

All employment decisions are made based on business needs, job requirements, and individual qualifications.

We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce. Please let us know if you require accommodations at any stage of the recruitment process. We can be reached at hr@seb-admin.com

We thank you for your interest in SEB Administrative Services Inc. Only candidates under consideration will be contacted.

Apply

SEB overview

We are a technology company that designs and develops products and services for improved benefits administration. Our FlexPlus™ solutions transform our customer’s back-office processes and offer a sleek, automated experience for plan members. Our experienced customer teams can pinpoint customer needs and create realistic solutions based on industry best practices. Passion for our customers is at the center of SEB’s operating model.

If like us, providing exceptional experience every day is part of who you are, come meet our team!

Job overview

As a Product Specialist, you will be responsible for the identification, development and management of our products to support our existing and new business models. You will be responsible for the execution of the product development process while collaborating with our product development team and ensuring customer satisfaction. This is a bilingual role; English and French.

Responsibility Areas

  • Supporting the development of new products
  • Improving the development of existing products
  • Conducting demos of products
  • Mapping requirements to products
  • Managing the launch of new products
  • Conducting market research and analyzing industry trends
  • Analyzing and documenting the product development process including workflows
  • Leading internal and external audits of the products
  • Building and maintaining customer relationships
  • Resolving customer issues
  • Collaborating with the development team and Product Manager

Formal Education and Certification

  • Bachelor’s degree or equivalent work experience required.

 Required Knowledge and Experience

  • Minimum of 3 years of experience in a similar role in group insurance products, HR, payroll, group health benefits
  • Strong customer service skills
  • Excellent verbal and written communication skills (English and French)
  • Strong analytical skills
  • Highly developed attention to detail
  • Strong problem-solving skills
  • Strong organizational skills
  • Ability to work well in a team environment
  • Ability to work in a fast-paced environment

Personal Attributes

  • Technical agility
  • Strong ability to translate data into insights
  • Excellent presentation and public speaking skills
  • Results-driven

We Offer You

  • A safe and dynamic work environment
  • Be part of an amazing team.
  • Competitive benefits and pension plan, including free access to a doctor 24/7 through our TELUS Health Virtual Care platform
  • Flexibility to work from home.
  • Continuing education & training
  • Tremendous potential with a growing organization

SEB Administrative Services Inc. is committed to having a diverse, representative workforce and continuing to build an inclusive environment. We encourage applications from all qualified individuals. SEB Admin is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal/Native American status or any other legally protected factors.

All employment decisions are made based on business needs, job requirements, and individual qualifications.

We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce. Please let us know if you require accommodations at any stage of the recruitment process. We can be reached at hr@seb-admin.com

We thank you for your interest in SEB Administrative Services Inc. Only candidates under consideration will be contacted.

Apply

SEB overview

We are a technology company that designs and develops products and services to improve the administration of benefits. Our FlexPlus ™ solutions transform our customers’ business processes and provide participants with a seamless and automated experience. Our experienced client teams create realistic solutions based on industry best practices. Passion for our customers is at the heart of SEB’s business model.

If, like us, providing exceptional experience every day is part of who you are, come meet our team!

Job overview

The Product Manager works closely with solution analysts, development, configuration, quality assurance and operations teams to ensure streamlined delivery of development solutions. 

Responsibility Areas:

  • Release cycle management: support release cycle including prioritization, JIRA or DevOps ticket review, acting as a liaison between development, configuration and operation teams.
  • Responsible for product/service oversight such as major product enhancements, roadmap improvements
  • Contribute to capacity planning models for requirements analysts, solutions analysts, and technical writers.
  • Implement best practices for overall development requirements and provide guidance to analysts
  • Support solution director and/or VP Products and Solutions with governance items such as service delivery model/ service delivery catalogue and core requirements documentation.
  • Support pricing assessments and overall content for development estimates for RFP/RFI’s.
  • Support PM for escalated solution items.
  • Support analysts in key client Implementation meetings as necessary.
  • Define or review requirements for change controls as needed.

Personal Attributes

  • Excellent writing and communications skills (English)
  • French writing and communication skills an asset
  • Excellent interpersonal skills required 

Education & Experience

  • Bachelor’s degree or comparable experience in systems related field; business analyst, systems engineering, testing, other.
  • 2-4 years’ work experience in benefits administration, HR, total rewards or insurance  domain in a technical capacity is required.
  • 2-5 years change management experience preferred
  • GBA or CEBS designation as asset
  • AODA certification an asset
  • All IT solutioning and change management experience and implementation work experience are considered assets 

We offer you

  • A safe and dynamic work environment
  • Be part of an amazing team
  • Competitive benefits and pension plan, including free access to a doctor 24/7 through our TELUS Health Virtual Care platform
  • Flexibility to work from home
  • Continuing education & training
  • Tremendous potential with a growing organization

SEB Administrative Services Inc. is committed to having a diverse, representative workforce and continuing to build an inclusive environment. We encourage applications from all qualified individuals. SEB Admin is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal/Native American status or any other legally protected factors.

All employment decisions are made based on business needs, job requirements, and individual qualifications.

We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce. Please let us know if you require accommodations at any stage of the recruitment process. We can be reached at hr@seb-admin.com

We thank you for your interest in SEB Administrative Services Inc. Only candidates under consideration will be contacted.

Apply

SEB overview

We are a technology company that designs and develops products and services to improve the administration of benefits. Our FlexPlus ™ solutions transform our customers’ business processes and provide participants with a seamless and automated experience. Our experienced client teams create realistic solutions based on industry best practices. Passion for our customers is at the heart of SEB’s business model.

If, like us, providing exceptional experience every day is part of who you are, come meet our team!

Job overview

The Operations Analyst is accountable for supporting his/her team by providing outstanding service delivery for assigned clients. The Operations Analyst is responsible for managing projects to ensure timely completion of deliverables, achievement of objectives and meeting or exceeding operational measures and contractual performance standards. This includes owning and completing complex tasks, project planning and management as well as coordinating with relevant internal and external stakeholders. In addition, the Operations Analyst is responsible for ensuring quality of all deliverables including identifying process improvements.

The Operations Analyst will respond promptly, thoughtfully and effectively to changing work environments, changing priorities and new situations.  The candidate will possess the skills and ability to communicate effectively and appropriately with internal resources, clients and third parties within a global and virtual work environment.

Responsibilities

  • Provide day to day client and third-party administrator contact and support for participant inquiries.
  • Ensure the quality of the various interfaces, data and information that is negotiated with insurance companies and customers (import, billing statement, premium report, eligibility file or any other interface.
  • Provide internal support to other team members and domains including Benefit Centre representatives.
  • Execute manual processing with proper documentation and follow up.
  • Manage inbound/outbound data quality checks.
  • Execute year end processing and reporting.
  • Identify process improvement opportunities, issues, process delays and quality problems with recommended solutions.
  • Identify potential production defects and submits appropriate solutions through ticketing system.
  • Execute issue resolution with proper documentation and follow up.

Experience and Skillsets

  • Advanced Excel skills such as applying functions and formulas to perform calculations and data analysis
  • CEBS designation or in progress (strongly preferred)
  • Bilingualism (French and English) is an asset
  • Strong work ethic and ability to interact with clients in a professional manner
  • Strong written and verbal communication skills (including presentation skills)
  • Sound problem solving and analytical skills
  • Solid business and financial acumen
  • Highly organized with the ability to multi-task and drive and prioritize own work
  • Ability to identify urgency when dealing with external and internal client deliverables
  • Skilled at researching, identifying, and documenting issues
  • Strong attention to detail
  • Effective at working within a team environment as well as independently
  • General knowledge of administrative systems and processes
  • Effective use of business productivity tools such as Microsoft applications
  • Working knowledge of benefits-related laws and regulations
  • Bachelor’s degree or equivalent years of industry experience

We offer you

  • A safe and dynamic work environment
  • Be part of an amazing team
  • Competitive benefits and pension plan, including free access to a doctor 24/7 through our TELUS Health Virtual Care platform
  • Flexibility to work from home
  • Continuing education & training
  • Tremendous potential with a growing organization

SEB Administrative Services Inc. is committed to having a diverse, representative workforce and continuing to build an inclusive environment. We encourage applications from all qualified individuals. SEB Admin is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal/Native American status or any other legally protected factors.

All employment decisions are made based on business needs, job requirements, and individual qualifications.

We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce. Please let us know if you require accommodations at any stage of the recruitment process. We can be reached at hr@seb-admin.com

We thank you for your interest in SEB Administrative Services Inc. Only candidates under consideration will be contacted.

Apply

SEB overview

We are a technology company that designs and develops products and services to improve the administration of benefits. Our FlexPlus ™ solutions transform our customers’ business processes and provide participants with a seamless and automated experience. Our experienced client teams create realistic solutions based on industry best practices. Passion for our customers is at the heart of SEB’s business model.

If, like us, providing exceptional experience every day is part of who you are, come meet our team!

Job overview

The Operations Analyst is accountable for supporting his/her team by providing outstanding service delivery for assigned clients. The Operations Analyst is responsible for managing projects to ensure timely completion of deliverables, achievement of objectives and meeting or exceeding operational measures and contractual performance standards. This includes owning and completing complex tasks, project planning and management as well as coordinating with relevant internal and external stakeholders. In addition, the Operations Analyst is responsible for ensuring quality of all deliverables including identifying process improvements.

The Operations Analyst will respond promptly, thoughtfully and effectively to changing work environments, changing priorities and new situations.  The candidate will possess the skills and ability to communicate effectively and appropriately with internal resources, clients and third parties within a global and virtual work environment.

Responsibilities

  • Provide day to day client and third-party administrator contact and support for participant inquiries.
  • Ensure the quality of the various interfaces, data and information that is negotiated with insurance companies and customers (import, billing statement, premium report, eligibility file or any other interface.
  • Provide internal support to other team members and domains including Benefit Centre representatives.
  • Execute manual processing with proper documentation and follow up.
  • Manage inbound/outbound data quality checks.
  • Execute year end processing and reporting.
  • Identify process improvement opportunities, issues, process delays and quality problems with recommended solutions.
  • Identify potential production defects and submits appropriate solutions through ticketing system.
  • Execute issue resolution with proper documentation and follow up.

Experience and Skillsets

  • Advanced Excel skills such as applying functions and formulas to perform calculations and data analysis
  • CEBS designation or in progress (strongly preferred)
  • Bilingualism (French and English) is an asset
  • Strong work ethic and ability to interact with clients in a professional manner
  • Strong written and verbal communication skills (including presentation skills)
  • Sound problem solving and analytical skills
  • Solid business and financial acumen
  • Highly organized with the ability to multi-task and drive and prioritize own work
  • Ability to identify urgency when dealing with external and internal client deliverables
  • Skilled at researching, identifying, and documenting issues
  • Strong attention to detail
  • Effective at working within a team environment as well as independently
  • General knowledge of administrative systems and processes
  • Effective use of business productivity tools such as Microsoft applications
  • Working knowledge of benefits-related laws and regulations
  • Bachelor’s degree or equivalent years of industry experience

We offer you

  • A safe and dynamic work environment
  • Be part of an amazing team
  • Competitive benefits and pension plan, including free access to a doctor 24/7 through our TELUS Health Virtual Care platform
  • Flexibility to work from home
  • Continuing education & training
  • Tremendous potential with a growing organization

SEB Administrative Services Inc. is committed to having a diverse, representative workforce and continuing to build an inclusive environment. We encourage applications from all qualified individuals. SEB Admin is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal/Native American status or any other legally protected factors.

All employment decisions are made based on business needs, job requirements, and individual qualifications.

We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce. Please let us know if you require accommodations at any stage of the recruitment process. We can be reached at hr@seb-admin.com

We thank you for your interest in SEB Administrative Services Inc. Only candidates under consideration will be contacted.

Apply

SEB Administrative Services, SEB, is a leading global player that offers the most integrated health benefits platform most automated in the industry. We are a technology company that designs and develops products and services to improve the administration of benefits. Our FlexPlus ™ solutions transform our customers’ business processes and provide participants with a seamless and automated experience. Our experienced client teams create realistic solutions based on industry best practices. Passion for our customers is at the heart of SEB business model.

“Inforica India Pvt Ltd” is part of SEB Group of companies with HQ in Canada. Inforica is the legal   entity in India with its offices in Noida, Gurgaon and Hyderabad.

Job Overview:

At SEB India, we are looking for a passionate coder who is hands -on and loves coding. In this role, you will be working with our Technology team passionate for creating and building our product that offers world class health benefits administration to our clients in Canada.

 Responsibilities

  • Responsible to Create/update the initial coding estimates for assigned tasks.
  • Build the code according to the technical specifications, detailed design, maintainability, and coding and efficiency standards.
  • Use code management processes and tools to avoid versioning problems.
  • Perform peer reviews of code to ensure it meets coding and efficiency standards.
  • Debug and resolve any code or interface problems encountered by the Software Engineer/Test Engineer.
  • Write and execute the unit test cases and test each piece to verify the basic functionality before comprehensive testing.
  • Fix function testing issues and/or client issues.
  • Should be able to prepare a high-level technical design for the assigned task

Personal Attributes:

  • Strong interpersonal, analytical & problem- solving skills.
  • Collaborative approach towards achieving results.
  • Effective time management skills and ability to adhere to deadlines.
  • Good attention to detail and high levels of accuracy.
  • Ability to work independently as well as in a team. 

Experience and Qualification:

  • A degree in MCA/B.Tech/B.E.
  • 3-8 years’ experience in Core development using Microsoft technologies.

Competencies: Knowledge, Skill and Ability needed in the role:

  • Net/ASP.Net Core/C#
  • Angular 2 and above
  • Web Services / Web API
  • SQL Server

Good to have:

  • SSIS, SSRS
  • Java Script or Type Script
  • Hands On / Exposure to any JavaScript framework like (Angular, React, Vue, Node, Express etc.)
  • HTML 5 and CSS3
  • Kentico (or any other CMS), MVC
  • Web application security standards
  • Performance optimization
  • Bootstrap or similar CSS library

We offer learning on:

  • Mobile App development, MVC, Bootstrap (Responsive websites), SQL Server reporting and integration services.
  • Domain (multiple domains>> Health, Billing, Leave management.

We offer you:

  • A safe and dynamic work environment.
  • Competitive benefits and medical insurance plans.
  • Flexibility/ hybrid work locations.
  • Continuous education & training.
  • Tremendous potential with a growing organization.

Business needs, job requirements an individual skills and qualifications are the bases of all employment decision. Our commitment revolves around job seekers, pay performance, innovation, diversity, and inclusion that translates into creating a natural environment. Making it suitable for everyone to bring their authentic selves to work and make it easy for others to do same.

We thank you for your interest in Inforica India Pvt Ltd. Only candidates under consideration will be contacted.

Apply

SEB overview

SEB Administrative Services, SEB, is a leading global player that offers the most integrated health benefits platform most automated in the industry. We are a technology company that designs and develops products and services to improve the administration of benefits. Our FlexPlus ™ solutions transform our customers’ business processes and provide participants with a seamless and automated experience. Our experienced client teams create realistic solutions based on industry best practices. Passion for our customers is at the heart of SEB business model.

“Inforica India Pvt Ltd” is part of SEB Group of companies with HQ in Canada. Inforica is the legal entity in India with its offices in Noida, Gurgaon and Hyderabad.

Job overview

The Technical Writer works closely with the technology teams, and internal business stakeholders to develop requirements documents for system module builds, maintain system and user documents based on system upgrades and customized client implementations requirements.

Responsibilities

  • Identifies and defines the business and technical requirements based on consultations with experts, sample documentation, and independent research on comparable products or best practices
  • Participate in, and lead as needed business requirement clarifications workshops with stakeholders and subject matter experts as needed
  • Develops and updates applicable requirements documents for development, and any supporting user material related to applications
  • Consider and identify downstream considerations to integration points, and communications to user stakeholders and identify these in solution
  • Contribute to the identification of risks or complex system performance needs where specific test cases are recommended to consider end to end impacts of solution are working as expected.
  • Create user guides for various functions, administrator (including configuration), plan sponsor
  • Provides subject matter expertise and training to internal stakeholders for implementation and ongoing processing concepts.
  • Maintain a list of pending documentation needs to facilitate prioritization by Product Owner and Product Manager
  • Apply version control and documentation best practices to ensure visibility in changes, and support clear change control processes.
  • Maintains system documentation to reflect changes to UI or functionality, based on fixes/newly released functionalities
  • Supports client implementation projects by creating draft requirements, or peer reviewing requirements provided by requirements analysts to ensure they are clear, and gaps which are currently unsupported by applicable system are called out clearly, and JIRA/DevOps is open to support analysis and estimation.
  • Based on capacity, supports other projects and Solutions team objectives to support team workload balancing and grow in the role. 

Education & Experience

  • Excellent English writing and communications skills.
  • Education, or equivalent training and experience in one of Benefits, Insurance, finance, or pension industry.
  • Education or training and experience in one of:
    • CEBS designation
    • Technical writing
    • IT solutions and process writing
    • Process mapping
    • End to end Testing
  • Good in Microsoft office suite.
  • Experience with Visio an asset.

We offer you:

  • A safe and dynamic work environment.
  • Competitive benefits and medical insurance plans.
  • Flexibility/ hybrid work locations.
  • Continuous education & training.
  • Tremendous potential with a growing organization.

Business needs, job requirements an individual skills and qualifications are the bases of all employment decision. Our commitment revolves around job seekers, pay performance, innovation, diversity, and inclusion that translates into creating a natural environment. Making it suitable for everyone to bring their authentic selves to work and make it easy for others to do same.

We thank you for your interest in Inforica India Pvt Ltd. Only candidates under consideration will be contacted.

Apply

SEB Administrative Services, SEB, is a leading global player that offers the most integrated health benefits platform most automated in the industry. We are a technology company that designs and develops products and services to improve the administration of benefits. Our FlexPlus ™ solutions transform our customers’ business processes and provide participants with a seamless and automated experience. Our experienced client teams create realistic solutions based on industry best practices. Passion for our customers is at the heart of SEB business model.

“Inforica India Pvt Ltd” is part of SEB Group of companies with HQ in Canada. Inforica is the legal entity in India with its offices in Noida, Gurgaon and Hyderabad.

Job overview

The Transition Specialist works closely with the technology teams, requirements analyst and operations team to verify the delivered solution meets client requirements, functions efficiently, has required operating manuals, and functions in production in an end-to-end manner without gaps.

Responsibilities

  • Reviews and ensure that the client’s needs are clearly expressed in requirements and related workflow and other supporting documents.
  • Ensures that system and operational processes which support these needs are in place, working efficiently and have no gaps.
  • Executes UAT planning and testing for all deliverables for client implementations.
  • Supports planning for CAT testing for all deliverables for client implementations in coordination with implementation team.
  • Supports review, validation against scope, and prioritization of reported CAT defects.
  • Ensures all standard operating manuals are in place and are validated through step-by-step testing. Ensures any workarounds required at live date are clearly documented.
  • Ensures an AE SOP is created for Config, and it contains any stated workarounds to apply for future years. (Creation of SOP is config responsibility, objective here is for peer review, and addition of any considerations).
  • Creates and verifies any workaround tools, such as Excel tools to support file analysis/parsing, compare and workaround processes.
  • Ensures, where applicable, workarounds with a pending system resolution are outlined in SOP materials.
  • Runs daily/weekly/monthly processes for a period of a few weeks, to ensure end to end processes are functioning smoothly, and all documentation is accurate to the processes to be followed.
  • Support the prioritization process for Jira needing work post go live via appropriate processes.
  • Applies version control and documentation best practices to ensure visibility in changes, and support clear change control processes.
  • Supports UAT and Prod validation for select Release tickets to alleviate pressures on operations teams.
  • Based on capacity, supports optimization projects including requirements gathering, prioritization and UAT testing.
  • Based on capacity, supports other projects and Solutions team objectives to support team workload balancing and grow in the role.

Personal Attributes

  • Excellent English writing and communications skills
  • Strong analytical skills, ability to problem solve independently and with team members is important.
  • Proficient in Microsoft Office.

Education & Experience

  • Work experience in Benefits administration operations, testing, or other relevant skill set.
  • Education and experience in writing and or testing are an asset.
  • CEBS designation is an asset.
  • Ability to communicate effectively with team members is key.
  • Strong priority and/or project management skills needed.
  • Experience with Visio and PowerPoint an asset.

We offer you:

  • A safe and dynamic work environment.
  • Competitive benefits and medical insurance plans.
  • Flexibility/ hybrid work locations.
  • Continuous education & training.
  • Tremendous potential with a growing organization.

Business needs, job requirements an individual skills and qualifications are the bases of all employment decision. Our commitment revolves around job seekers, pay performance, innovation, diversity, and inclusion that translates into creating a natural environment. Making it suitable for everyone to bring their authentic selves to work and make it easy for others to do same.

We thank you for your interest in Inforica India Pvt Ltd. Only candidates under consideration will be contacted.

Apply

SEB Administrative Services, SEB, is a leading global player that offers the most integrated health benefits platform most automated in the industry. We are a technology company that designs and develops products and services to improve the administration of benefits. Our FlexPlus ™ solutions transform our customers’ business processes and provide participants with a seamless and automated experience. Our experienced client teams create realistic solutions based on industry best practices. Passion for our customers is at the heart of SEB business model.

“Inforica India Pvt Ltd” is part of SEB Group of companies with HQ in Canada. Inforica is the legal entity in India with its offices in Noida, Gurgaon and Hyderabad.

Job overview

The role will be responsible for the effective organization and management of key project processes. The work will involve stakeholders across SEB. You will be providing a formal, centralized layer of project control and integration of the project and serve as trusted advisor to Business Owners. You will be undertaking both execution responsibilities of specific project management areas, as well as program management governance support responsibilities.

Responsibilities

  • Build and supervise holistic program/project plan, covering all aspects of the program-including resource planning and project planning.
  • Ensure that each project is planned accurately, that the owner of each task is identified accurately, and that work is executed and aligned with the plan to meet critical metrics and planned results.
  • Provide an integrative view and analysis of the various project aspects within the program to enable better decision making. Ensures that the information is captured and disseminated to all partners.
  • Supervise and highlight trends and raise areas of concern regarding possible deviations from project and program plans.
  • Support program and project governance- perform project audits and reviews and extracts lessons-learned.
  • Prepare risk management reports and statuses, perform reviews of project activities to identify and highlight risks and develops appropriate contingency plans.
  • Deploy effective and auditable methods for those areas under the Project Management office’s responsibility and implement project management tools and standard methodologies. 

Personal Attributes

  • Strong verbal and written communication skills with the ability to liaise with cross functional teams.
  • Strong collaborator with presence and gravitas.
  • Strong interpersonal, analytical & problem- solving skills.
  • Collaborative approach towards achieving results.
  • Effective time management skills and ability to adhere to deadlines.
  • Good attention to detail and high levels of accuracy.
  • Ability to work independently as well as in a team. 

Experience & Qualification

  • University degree in any field from a recognized institute (Postgraduate).
  • 4-6 years of experience working with project methodologies and management and PMO processes (Forecasting, Budgeting, Resource utilization and Work Allocation).

Competencies: Knowledge, Skill and Ability needed in the role:

  • Understanding of software development lifecycles (we are particularly interested in Agile safe methodology).
  • Experience working as a PMO in a software/IT product organization- an advantage.
  • Applicant having Azure Devops experience are preferred.
  • We would appreciate someone with good hands-on experience in different type of report creation and data collection, data cleaning and formatting.
  • Highly competent in doing Power BI dashboards and reports (knowledge of advance excel is an added advantage.)
  • You must have knowledge of Agile and Scrum methodologies
  • Resourceful and takes ownership of your own work.
  • Experience in Health Domain is preferrable. 

We offer you:

  • A safe and dynamic work environment.
  • Competitive benefits and medical insurance plans.
  • Flexibility/ hybrid work locations.
  • Continuous education & training.
  • Tremendous potential with a growing organization.

Business needs, job requirements an individual skills and qualifications are the bases of all employment decision. Our commitment revolves around job seekers, pay performance, innovation, diversity, and inclusion that translates into creating a natural environment. Making it suitable for everyone to bring their authentic selves to work and make it easy for others to do same.

We thank you for your interest in Inforica India Pvt Ltd. Only candidates under consideration will be contacted.

Apply

SEB Administrative Services, SEB, is a leading global player that offers the most integrated health benefits platform most automated in the industry. We are a technology company that designs and develops products and services to improve the administration of benefits. Our FlexPlus ™ solutions transform our customers’ business processes and provide participants with a seamless and automated experience. Our experienced client teams create realistic solutions based on industry best practices. Passion for our customers is at the heart of SEB business model.

“Inforica India Pvt Ltd” is part of SEB Group of companies with HQ in Canada. Inforica is the legal entity in India with its offices in Noida, Gurgaon and Hyderabad.

Job overview

The Product Manager works closely with solution analysts, development, configuration, quality assurance and operations teams to ensure streamlined delivery of development solutions. 

Responsibility Areas:

  • Release cycle management: support release cycle including prioritization, JIRA or DevOps ticket review, acting as a liaison between development, configuration and operation teams.
  • Responsible for product/service oversight such as major product enhancements, roadmap improvements etc
  • Contribute to capacity planning models for requirements analysts, solutions analysts, and technical writers.
  • Implement best practices for overall development requirements and provide guidance to analysts
  • Support solution director and/or VP Products and Solutions with governance items such as service delivery model/ service delivery catalogue and core requirements documentation.
  • Support pricing assessments and overall content for development estimates for RFP/RFI’s.
  • Support PM for escalated solution items.
  • Support analysts in key client Implementation meetings as necessary.
  • Define or review requirements for change controls as needed.

Personal Attributes

  • Excellent English writing and communication skills.
  • Excellent interpersonal skills required. 

Education & Experience

  • Bachelor’s degree or comparable experience in systems related field; business analyst, systems engineering, testing, other.
  • 2-4 years’ work experience in Benefits Administration domain in a technical capacity is required.
  • 2-5 years change management experience preferred
  • GBA or CEBS designation as asset.
  • All IT solutioning and change management experience and implementation work experience are considered assets. 

We offer you:

  • A safe and dynamic work environment.
  • Competitive benefits and medical insurance plans.
  • Flexibility/ hybrid work locations.
  • Continuous education & training.
  • Tremendous potential with a growing organization.

Business needs, job requirements an individual skills and qualifications are the bases of all employment decision. Our commitment revolves around job seekers, pay performance, innovation, diversity, and inclusion that translates into creating a natural environment. Making it suitable for everyone to bring their authentic selves to work and make it easy for others to do same.

We thank you for your interest in Inforica India Pvt Ltd. Only candidates under consideration will be contacted.

Apply

SEB Administrative Services, SEB, is a leading global player that offers the most integrated health benefits platform most automated in the industry. We are a technology company that designs and develops products and services to improve the administration of benefits. Our FlexPlus ™ solutions transform our customers’ business processes and provide participants with a seamless and automated experience. Our experienced client teams create realistic solutions based on industry best practices. Passion for our customers is at the heart of SEB business model.

“Inforica India Pvt Ltd” is part of SEB Group of companies with HQ in Canada. Inforica is the legal   entity in India with its offices in Noida, Gurgaon and Hyderabad.

Job Overview:

We are looking for a System analyst who is a great team player, an analytical thinker and does have out-of-the-box thinking approach. In this role, you will be working with our implementation team passionate for configuration and testing (Unit) of our product that offers world class health benefits administration to our clients in Canada.

Responsibilities

  • Analysing client requirements and doing system updates, Implementing Clients & testing (Unit) of client provisions against our proprietary system with absolute quality.
  • Test management, communication and test reporting, test planning, defect and data management.
  • Developing comprehensive end to end test cases at the application and multi-application levels, to ensure that business, technical, functional requirements are being met throughout the SDLC. Should be able to estimate the work given with fair degree of accuracy.

Personal Attributes:

  • Strong interpersonal, analytical & problem- solving skills.
  • Collaborative approach towards achieving results.
  • Effective time management skills and ability to adhere to deadlines.
  • Good attention to detail and high levels of accuracy.
  • Ability to work independently as well as in a team. 

Experience and Qualification:

  • A degree in MCA/B.E./BTech. (IT/CS)
  • 4-8 years’ experience.

Competencies: Knowledge, Skill and Ability needed in the role:

  • Advanced knowledge in SQL and Excel
  • Knowledge of tracking tools like JIRA, Maestro, Tableau etc
  • Experience in Health and welfare domain

Good to have:

  • SSIS, SSRS.
  • Java Script or Type Script.
  • Hands On / Exposure to any JavaScript framework like (Angular, React, Vue, Node, Express etc.)
  • HTML 5 and CSS3.
  • Kentico (or any other CMS), MVC.
  • Web application security standards.
  • Performance optimization.
  • Bootstrap or similar CSS library.
  • Working knowledge of using versioning tools like TFS / Git.
  • Hybrid Mobile Application development [Android and iOS] using Ionic / Cordova.
  • Development for Azure PaaS [ App Services, Functions etc.] or any other cloud solution.

We offer you:

  • A safe and dynamic work environment.
  • Competitive benefits and medical insurance plans.
  • Flexibility/ hybrid work locations.
  • Continuous education & training.
  • Tremendous potential with a growing organization.

Business needs, job requirements an individual skills and qualifications are the bases of all employment decision. Our commitment revolves around job seekers, pay performance, innovation, diversity, and inclusion that translates into creating a natural environment. Making it suitable for everyone to bring their authentic selves to work and make it easy for others to do same.

We thank you for your interest in Inforica India Pvt Ltd. Only candidates under consideration will be contacted.

Apply

SEB Administrative Services, SEB, is a leading global player that offers the most integrated health benefits platform most automated in the industry. We are a technology company that designs and develops products and services to improve the administration of benefits. Our FlexPlus ™ solutions transform our customers’ business processes and provide participants with a seamless and automated experience. Our experienced client teams create realistic solutions based on industry best practices. Passion for our customers is at the heart of SEB business model.

“Inforica India Pvt Ltd” is part of SEB Group of companies with HQ in Canada. Inforica is the legal entity in India with its offices in Noida, Gurgaon and Hyderabad.

Job overview

As Senior Test Engineer you will apply basic to intermediate knowledge of software architecture to perform software testing tasks associated with developing, debugging or designing software applications or operating systems according to provided design specifications. Test enhancements within an existing software architecture and occasionally suggest improvements to the architecture.

He/ she should be able to work autonomously with minimal direction. 

Responsibilities

  • Analyze business, functional, and technical requirements and develop test scenarios, testcases and execute them to ensure the quality.
  • Carrying out Functional testing, System integration testing, Regression testing, Back-end testing and postproduction support.
  • Involvement in defect reporting through Jira.
  • Work with business and technology leads to identify the appropriate data for testing and prepare that data for the test cases.
  • Techno- Functional role, working primarily within the QA Functional, regression and automation team
  • Train less experienced or newly entrants on our suite of applications.

Experience & Qualification

  • 3-5 years of Experience
  • Minimum B Tech with computer science background/B.SC (Computer Science)/MCA
  • No domain preference.
  • ISTQB certification is desirable.
  • Health and Benefit Domain preferred

Personal Attributes

  • Strong verbal and written communication skills with the ability to liaise with cross functional teams
  • Strong interpersonal, analytical & problem- solving skills.
  • Collaborative approach towards achieving results
  • Effective time management skills and ability to adhere to deadlines
  • Good attention to detail and high levels of accuracy
  • Ability to work independently as well as in a team
  • Strong Analytical Skills
  • Quick and continuous learning
  • Training and mentoring skills

Competencies: Knowledge, Skill and Ability needed in the role:

  • Advanced knowledge in SQL and Excel.
  • Experience on any load testing is tool is preferred. (J Meter)
  • Basic Knowledge of Manual Testing
  • Should have an Exposure to any Bug Tracking Tool (JIRA/HP ALM)

We offer you:

  • A safe and dynamic work environment.
  • Competitive benefits and medical insurance plans.
  • Flexibility/ hybrid work locations.
  • Continuous education & training.
  • Tremendous potential with a growing organization.

Business needs, job requirements an individual skills and qualifications are the bases of all employment decision. Our commitment revolves around job seekers, pay performance, innovation, diversity and inclusion that translates into creating a natural environment. Making it suitable for everyone to bring their authentic selves to work and make it easy for others to do same.

We thank you for your interest in SEB Admin- India. Only candidates under consideration will be contacted.

Apply

SEB Administrative Services, SEB, is a leading global player that offers the most integrated health benefits platform most automated in the industry. We are a technology company that designs and develops products and services to improve the administration of benefits. Our FlexPlus ™ solutions transform our customers’ business processes and provide participants with a seamless and automated experience. Our experienced client teams create realistic solutions based on industry best practices. Passion for our customers is at the heart of SEB business model.

“Inforica India Pvt Ltd” is part of SEB Group of companies with HQ in Canada. Inforica is the legal entity in India with its offices in Noida, Gurgaon and Hyderabad.

Job overview

Test Analyst is responsible for managing delivery with support of small team of 2-4 members. TA is also responsible for managing India team delivery & ensure projects are delivered to specifications while dealing with challenges such as cross-team dependencies, changing schedules, and constantly evolving requirements. TA should be a team oriented and have a strong customer service orientation.

Responsibilities

  • Analyze business, functional, and technical requirements and develop test scenarios, testcases and execute them to ensure the quality.
  • Responsible for defect reporting through Jira/Azure
  • Responsible for Status reporting of the projects along with team members status reporting to check and balance the capacity of the team
  • Manage and execute modules (may be as an Individual Contributor) in a given Project or for a particular client independently. This will include requirement analysis, execution, gap identification and status reporting etc
  • Should be taking business calls independently with onshore counterparts.
  • Work with business and technology leads to identify the appropriate data for testing and prepare that data for the test cases.
  • Techno- Functional role, working primarily within the QA Functional, regression and automation team 

Personal Attributes

  • Strong verbal and written communication skills with the ability to liaise with cross functional teams
  • Strong interpersonal, analytical & problem-solving skills.
  • Collaborative approach towards achieving results
  • Ability to work independently as well as in a team
  • Ability to exhibit the leadership skills and mentor the team members

Experience & Qualification

  • 5-7 years of Experience
  • Minimum B Tech with computer science background/BSC (Computer Science)/MCA
  • Health/Insurance Domain preferred.
  • ISTQB, Selenium, Performance tool Certifications are desirable.

Competencies: Knowledge, Skill and Ability needed in the role:

  • Advanced knowledge in SQL and Excel
  • Thorough knowledge of Manual Testing Concepts/Techniques
  • Exposure to any Automation Tool (Selenium) / Performance Testing Tool
  • Exposure to Mobile (Android/IOS) Testing
  • Should have an Exposure to any Bug Tracking Tool (JIRA/HP ALM/Azure DevOps)

We offer you:

  • A safe and dynamic work environment.
  • Competitive benefits and medical insurance plans.
  • Flexibility/ hybrid work locations.
  • Continuous education & training.
  • Tremendous potential with a growing organization.

Business needs, job requirements an individual skills and qualifications are the bases of all employment decision. Our commitment revolves around job seekers, pay performance, innovation, diversity, and inclusion that translates into creating a natural environment. Making it suitable for everyone to bring their authentic selves to work and make it easy for others to do same.

We thank you for your interest in Inforica India Pvt Ltd. Only candidates under consideration will be contacted.

Apply

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Careers

SEB Group of Companies

Lets work together!

SEB Admin is a well established benefits and technology company with a start-up vibe. Come work with our dynamic team!