Rapid Injury Response

Rapid Injury Response is your trusted partner in every step of the injury, absence and accommodation response, and prevention journey.

Our Mission

Our mission is to empower organizations to create safer work environments by reducing recordable incidents and lost time while prioritizing the well-being of every employee. Through rapid intervention, expert guidance, and proactive education, we transform workplace safety from a reactive necessity into a seamless, proactive standard.

Powered by SEB

SEB is a leader in benefits technology and administrative services, specializing in business process automation and the creation of advanced benefits technology platforms. Our approach ensures seamless, end-to-end service delivery that improves outcomes, reduces costs, and enhances the user experience.

“Today, we are pioneers. Our solutions harness advanced analytics, digital platforms, wearable devices, and real-time monitoring to deliver personalized health pathways. Whether it’s early intervention, streamlined return-to-work plans, or proactive wellness initiatives, our technology empowers your business to protect, support, and inspire your people like never before.”

– The RIR team

Our Three Core Services

RIR Injury Call

Immediate access to telephonic medical advice for workplace injuries, ensuring fast connection between on-site responders and healthcare professionals for optimal care.

RIR Mental Wellbeing Call

Confidential at work mental wellbeing support for employees dealing with personal challenges, connecting them quickly to medical guidance and resources.

RIR Case Management

Medical supported concierge case management for non-occupational absence and accommodation requests.

Mental Health & Wellness Education

Engaging educational sessions aimed at promoting mental well-being and resilience among your workforces.

Independent Medical Evaluations (IME)

Objective third-party assessments by medical specialists, providing clear insight and recommendations for complex cases.

Ergonomic Assessments

Detailed evaluations of workstations, delivering practical advice to improve comfort, safety, and productivity.

Physical and Cognitive Demands Analysis

Comprehensive assessment of job requirements to ensure safe and suitable employee placement.

Return-to-Work Assessments

Tailored assessment programs that support employees in safely resuming work after injury or illness.

Core Services Overview

RIR Injury Call – Workplace Injury Assistance

Telemedical Assistance: Immediate access to experienced nurses via phone or video, ensuring on-site responders act quickly and effectively.
Injury Education: Expert assessment of the injury severity to determine the most appropriate next steps and recovery process.
Documentation Support: Incident documentation and metric reporting for quick summary of aggregate injuries.
Ongoing Monitoring: Follow-up consultations to monitor recovery, preventing complications and lost time.

RIR Mental Wellbeing Call – Workplace Mental Wellbeing Support

24/7 Confidential Access: Employers can connect their employees with mental health professionals anytime by phone or video for immediate support and guidance.
Workplace Challenge Navigation: Expert advice and practical strategies to address stress, interpersonal issues, and other workplace-related concerns.
Personal Issue Support: Assistance for personal matters affecting work performance or wellbeing, with referrals to additional resources if needed.
Education and Preventive Tools: Access to information, self-care techniques, and ongoing education to strengthen mental resilience.
Follow-Up and Monitoring: Optional check-ins to ensure employees continue to feel supported and are progressing toward improved wellbeing.

RIR Case Management - Concierge Medical Case Management

Individual Case Management: Each concierge case utilizes objective medical findings to ensure accurate determination for accommodation or absence requests.
Employer Communication: State-of the-art portal provides transparency and immediate updates to ensure HR and managers are informed without breaching confidentiality, supporting workplace planning and compliance.
Accelerated Recovery: Early intervention and ongoing support shorten downtime and minimize disruption.

Why Choose RIR Suite of Services?

24/7 Support: Always available when you need us—day or night, weekday or holiday.
Experienced Professionals: Our team includes licensed healthcare providers, ergonomists, case managers, mental health and wellness educators.
Customized Solutions: Every workplace is unique. We tailor our services to fit your organization, industry, and workforce.
Compliance & Best Practices: We stay current with occupational health legislation, technology and industry standards to keep you compliant and protected.
Data-Driven Results: We track outcomes and provide actionable insights to drive continuous improvement in workplace safety and health.

RIR - Your First Step Toward Safer Workplaces

Partner with RIR and SEB to safeguard your workplace, support your employees, and reduce the impact of injuries and absences. To learn more or schedule a presentation, contact us today. Together, we build a safer, healthier future for your organization.

Rapid Injury Response